☕ Koffez – Customer Support
Coffee Maker Manual
Every Koffez coffee maker is engineered with precision and designed for easy operation. If you need help with setup, brewing guidance, cleaning/descaling, or maintenance to keep your machine performing at its best, our team is happy to assist.
Order Changes & Cancellations
We understand plans can change. After placing your order, you have up to 15 minutes to request changes or a cancellation.
After this window, your order enters processing for shipment and may no longer be modified. In that case, you can still follow our return instructions once you receive the product.
For any inquiries, please contact our support team via our contact page — we’ll always do our best to help.
European Product Safety
All Koffez products fully comply with European safety standards and are CE and RoHS certified, ensuring quality, reliability, and safety.
